Lucky Stream Limited, the operators of playbet.com and playbet.gr (hereinafter “Lucky Stream”) has informed the Malta Gaming Authority (‘MGA’) that it has decided that, until further notice, no more bets will be accepted and that all activity being operated through playbet.com and playbet.gr will be suspended.
All the current active player accounts are being terminated with immediate effect, and all funds standing to the credit of player’s account will be remitted back to the respective player, in accordance to the provisions of the Remote Gaming Regulations.
If by the 14 February 2018, we are unable to transfer all the funds to the players as aforesaid, we shall publish a further notice with the procedure that we shall apply in respect to such balance.
If you have any questions, please get in touch with our customer care team.

You can login to your account and withdrawal funds from your account
The Playbet team

How to withdraw

At Playbet we understand the importance of paying you your winnings as quickly as possible. Furthermore, Playbet does not charge a settlement fee from your transactions, regardless if it is a deposit or a withdrawal. In order to achieve this, Playbet offers you the most convenient withdrawal options whilst out dedicated customer accounts team works incessantly to ensure your funds reach you the soonest after your withdrawal request has been approved. So, if you want to proceed with withdrawing your funds from your Playbet account you only have to log in to your account and select the amount you wish to withdraw after clicking the “Withdraw” button (NOTE: Playbet does reserve the right to request copies of identification and copies of credit/debit card/s prior to settlement of the withdrawal request). Here’s the relevant times of withdrawal depending on the withdrawal method you have selected:

Withdrawal Method *Withdrawal processed
Bank Transfer Within 1-5 business days
Visa / Mastercard Within 1-5 business days
Skrill Instant
Neteller Instant

*The above times are indicative of how quickly your withdrawal will be processed from the time of your request until we send you your withdrawn funds. On average Playbet processes and sends most payments to customers within 24-48 hours however your bank, card issuer or e-wallet provider may need longer to credit your account. You have the option to withdraw part or all of your funds from your betting account at anytime by simply logging into your Playbet account and requesting a withdrawal 24/7. Payments can only be made in favour of the Playbet account holder and for compliance reasons we will firstly pay back to the original source from which your preceding deposits came (if this is possible). Moreover, Playbet reserves the right to pass on bank charges where customers make more than ten withdrawals within a calendar month. Although Playbet will not charge you with any withdrawal charges, it would be good to check with your financial institution or payment method provider if you have concerns about them possibly charging you additional fees for receiving funds electronically.

Live Chat Software